How Vekta Group handles your personal data
This Privacy Policy describes how we handle your personal data when you use our website, enquire about our renewable energy solutions, or engage with our services.
As a company committed to sustainable energy solutions, we value transparency in our data handling practices just as we do in our environmental impact
This Privacy Policy describes how we obtain and use your personal data, why we are allowed to do so by law, who has access to your personal data, and what your rights are. Please review it carefully. We take your privacy seriously and use your personal data as further explained in this Privacy Policy.
We are the “controller” of the personal data you provide to us. You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including any related profiling).
For more information about your rights and how you can exercise them, please see the section “Your Rights”.
Personal data is any information which identifies you personally, whether directly or indirectly. We may collect the following data about you:
- Contact details: your name, email address, and telephone number so that we can contact you in response to an enquiry you make via our Site or in relation to the renewable energy products and services that we have agreed to provide to you.
- Correspondence: any additional personal data you may provide to us from time to time if you contact us by email, letter or telephone, through our Site, by submitting a comment on our Site, or by any other means.
- Survey responses: information from surveys that we use for research purposes, if you choose to respond to them.
- Transaction details: information relating to transactions you carry out through our Site and for the purposes of fulfilling your orders.
- Details of visits to the Site: including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We collect information about your use of our Site through cookies. Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on our Site in a way that matches your interests. Most major websites use cookies.
What cookies are used on this Site?
The cookies we and our business partners use on our Site are broadly grouped into the following categories:
- Essential: Some cookies on our Site are essential for us to be able to provide you with a service you have requested.
- Analytics: We use analytics cookies to help us understand how users engage with our Site.
- User Cookies: We use cookies to improve your experience by remembering your preferences.
- Social Sharing: We use third party cookies to allow you to share content directly on social networking/sharing sites.
- Interest-Based Advertising: We use cookies to collect information about the types of things that interest you.
How can I reject or opt out of receiving cookies?
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.
However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use our Site.
Third party cookies
Some of the cookies described above are stored on your machine by third parties when you use our Site. We have no control over these cookies or how the third parties use them
We use your personal data for the following purposes:
- To provide you with the renewable energy products and services you have requested
- To send you service communications
- For direct marketing (including by third parties)
- To track your usage of our website, communications, products and services
- To provide and improve customer support
- To maintain our records and improve data accuracy
- To respond to enquiries, complaints and disputes
- To investigate, detect and prevent fraud and comply with our legal obligations
We rely on various legal grounds for processing your personal data, including:
- Consent
- Necessary for the performance of a contract and to comply with our legal obligations
- Necessary for the purposes of our legitimate business interests or those of a third party
We may provide your personal data to our suppliers and service providers, including other companies in our group, who provide certain business services for us and act as “processors” of your personal data on our behalf. In some cases, the personal data we collect from you may be transferred outside the European Economic Area (EEA).
We retain your personal data for no longer than is necessary for the purposes for which it was provided.
You have various rights regarding your personal data, including the right to be informed, right of access, right to rectification, right to erasure, right to restrict processing, right to data portability, right to object to processing, right to withdraw consent, and right to make a complaint to the data protection authorities.
| Your Rights | Explanation of Your Rights |
|---|---|
| Right to be informed | You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we are providing you with the information in this Privacy Policy. |
| Right of access | @You have the right to obtain access to your personal data (if we are processing it) and certain other information (similar to that provided in this Privacy Policy). |
| Right to rectification | You are entitled to have your personal data corrected if it is inaccurate or incomplete. |
| Right to erasure | This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions. |
| Right to restrict processing | You have the right to ‘block’ or suppress further use of your personal data in certain circumstances. When processing is restricted, we can still store your personal data, but may not use it further. |
| Right to data portability | You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such information transferred directly to a third party. |
| Right to object to processing | You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including in each case any related profiling). |
| Right to withdraw consent | If you have given your consent to us to process your personal data for a particular purpose (for example, direct marketing), you have the right to withdraw your consent at any time (although if you do so, it does not mean that any processing of your personal data up to that point is unlawful). |
| Right to make a complaint | You have the right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal data or believe our processing of your personal data does not comply with data protection law. |
Right to be informed
You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we are providing you with the information in this Privacy Policy.
Right of access
You have the right to obtain access to your personal data (if we are processing it) and certain other information (similar to that provided in this Privacy Policy).
Right to rectification
You are entitled to have your personal data corrected if it is inaccurate or incomplete.You can exercise your rights by contacting us using the details set out in the “Contact Information” section of this Privacy Policy.
If you would like to exercise your data protection rights or if you are unhappy with how we have handled your personal data, please contact us using the details provided below:
Vekta Group, 7 Dundas Street, Edinburgh, EH3 6QG
Email: contact@vektagroup.com
Company No: SC656736
VAT: 353105728
Our website may contain hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to those other websites.
This Privacy Policy was last updated on January 2025. This Privacy Policy may be updated from time to time, so you may want to check it each time you provide personal data to us.
Copyright © 2025 All Rights Reserved